ClinicTracker EHR Now Offers a Medical Billing Service for Mental Health and Substance Abuse Agencies

ClinicTracker Billing Service

Most of these organizations have found that general medical billing services simply are unprepared to manage revenue in the world of behavioral health.

ClinicTracker’s Billing Service emerged from the frustration many agencies experienced trying to find a high quality medical billing service dedicated to managing the complex billing requirements of mental health and substance abuse agencies. Most of these organizations have found that general medical billing services simply are unprepared to manage revenue in the world of behavioral health. For example, most services do not have the capacity to automate billing overrides specific to mental health claims or process institutional claims (paper UB-04 or electronic 837I). ClinicTracker handles those requirements and more.

On the verge of closing its doors for financial reasons, one of ClinicTracker’s customers reached out to them. None of the general medical billing services they had used prior were able to keep revenue flowing. ClinicTracker was able to resolve their clients’ needs quickly and successfully because they know their software and are experts in billing for behavioral health. The director wrote to them:

“I just wanted to reach out to say thank you for all your sustained efforts with the billing. I found out on Friday that we are getting a huge payment this week for a regular weekly electronic batch from Fidelis and claims are also approved for the following week. So it looks like we are up and running with our main payer for weekly claims!

This is a huge moment for us since it represents financial stability and sustainability. We couldn’t have done it without all of your efforts and support, through a particularly…

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